WIZZIN · PRIVACY POLICY

Privacy Policy

Last updated: August 14, 2026 · Effective: August 14, 2026

Wizzin values your privacy. This policy explains how we handle your personal information when providing account, content, activity, social, audio/video, and coin-related services. We follow principles of lawfulness, legitimacy, necessity, good faith, and data minimization. Please read sections involving sensitive personal information carefully.

1. How We Collect and Use Personal Information

1.1 Registration, Sign-In, and Account Security

When you register or sign in with email, we process your email address, encrypted authentication credentials, account ID, and registration/login records. When you use Sign in with Apple, we may also receive the user identifier Apple provides, an email address (which may be a private relay address), and your name if you authorize it. We use this information to create your account, authenticate you, maintain your session, and prevent account risk.

1.2 Profile and Social Relationships

You may voluntarily provide profile information such as avatar, nickname, and bio. When you use follow, fan, block, favorite, or like features, we process the corresponding relationship records and action timestamps to display social relationships, personalize pages, and maintain community safety. Public profile information and content you publish publicly may be viewed by other users.

1.3 Content Publishing and Media Services

When you publish check-ins, activities, images, videos, comments, or feedback, we process the text, images, videos, media metadata, publishing records, and related location information you submit. We request camera, photo library, or microphone permissions only when you actively choose to capture, upload, or record content. Declining permission will not affect other features that do not require it.

1.4 Location, Parks, and Activities

When you actively use nearby parks, location, check-in, or activity location features, we may process location information you choose or authorize. Precise location information is sensitive personal information and is processed only when necessary for the relevant feature. You may revoke location permission in system settings or manually choose a location where the product supports that option.

1.5 Messaging, Voice Rooms, and Video Calls

When you use instant messaging, we process conversation participants, message content, send time, delivery/read status, and necessary security records. When you use voice rooms, voice messages, or video calls, we process real-time audio/video data and room/call records after obtaining microphone and camera permissions. Real-time audio/video data is typically necessary for transmission services. If recording is involved, we will provide separate notice and obtain required consent before recording.

1.6 Recharge, Coins, and Transactions

When you recharge or spend coins, we process product identifiers, price, order numbers, payment channels, payment status, purchase receipts, coin balance, and consumption records. Payments are completed through Apple App Store, Google Play, or other channels, and we usually do not receive your full bank card information. Transaction information is used for payment verification, benefit delivery, reconciliation, refunds, customer support, and fraud prevention. Related data may constitute sensitive personal information and receives stronger protection.

1.7 Support, Feedback, Reporting, and Security

When you submit feedback, reports, or appeals, we process the content you submit, screenshots, contact details, target accounts/content, and handling records. To maintain service stability and security, we may also process device model, operating system and app version, device identifiers, IP address, network status, crash logs, operation logs, and security event records for troubleshooting, anti-abuse, anti-spam, and account protection.

1.8 Personalization and Notifications

If we provide personalized content based on your browsing, follows, interactions, or favorites, we will offer convenient options to disable personalization. System notifications are used for account security, transaction results, and service status. Marketing notifications are sent only with required consent, and you may unsubscribe or disable them in system settings at any time.

2. Device Permissions

• Camera: capture avatars, photos, or videos, and for video calls;
• Photos/Library: select and save images or videos;
• Microphone: record voice, join voice rooms, and make video calls;
• Location: nearby content, location selection, and check-ins (if enabled);
• Notifications: receive messages, interactions, activities, and transaction alerts.

Permissions are requested only when a specific feature needs them. You may disable them in device settings; doing so affects only the related features.

3. Cookies and Similar Technologies

The app and this legal website may use local storage, tokens, or similar technologies to maintain sign-in status, save preferences, measure performance, and protect security. We do not use these technologies for purposes unrelated to those described here.

4. Processing Partners, Sharing, Transfer, and Disclosure

We do not sell your personal information. To provide the Service, we may engage or share necessary information with service providers such as: cloud database, authentication, and object storage providers (currently Supabase); real-time audio/video and messaging technology providers (currently ZEGO-related capabilities); Apple, Google, and other app distribution and payment channels; and crash analytics, security, and customer support providers. We require them through contracts and security measures to process data only for agreed purposes.

Specific third-party names, information types, purposes, methods, and privacy policy links should be supplemented and kept updated in a third-party information sharing list / SDK list before official launch. If personal information must be transferred due to merger, division, reorganization, or asset transfer, we will inform you as required by law and require the recipient to remain bound by this policy. Where processing purposes or methods change, we will obtain consent again. Except where separate consent is obtained or required by law, we do not publicly disclose your personal information.

5. Storage Location and Retention

We retain information for the shortest period necessary to fulfill the purposes of this policy. Where laws require longer retention for transactions, logs, or other records, we follow those requirements. After the retention period, we delete or anonymize the information.The current cloud service storage region and whether cross-border transfer is involved should be confirmed by the operator based on the production environment before launch.If cross-border transfer is involved, we will comply with notice, separate consent, and other legal requirements.

6. Security Protection

We use access control, encrypted transmission, permission isolation, log auditing, backups, and security response measures to protect information. The internet is not absolutely secure. If personal information is leaked, tampered with, or lost, or such an incident may occur, we will take remedial measures immediately and notify you and relevant authorities as required by law.

7. Your Rights

You have the rights to know, decide, restrict or refuse processing, access, copy, correct, supplement, delete, withdraw consent, and close your account as provided by law. You may use in-app profile, settings, permission management, content deletion, and account deletion features, or contact us through the app. Withdrawing consent does not affect the lawfulness of processing based on consent before withdrawal. To protect security, we may verify your identity first and respond within the legally required timeframe.

8. Personal Information of Minors

Users under 18 should use the Service under guardian guidance. When processing personal information of children under 14, we treat it as sensitive personal information and process it under dedicated rules after obtaining guardian consent. If we discover that we collected a child's personal information without valid guardian consent, we will delete it as soon as possible. Guardians may contact us to exercise related rights.

9. Policy Updates

We may update this policy due to feature changes, legal requirements, or processing changes, and will notify you through in-app announcements, pop-ups, or other reasonable means. Where changes materially affect processing purposes, methods, categories of personal information, or your rights, we will obtain consent again as required by law.